Owner’s Manual 1833, 1834, 1835, 1837 PC Programmable Telephone Entry and Access Control Systems DoorKing, Inc.120 Glasgow AvenueInglewood, Cali
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SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is
1.2 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing Architectural Style
1.3 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess-mounting b
1.4 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-165 (stainless) or 1814-166 (gold). Flush mount kits are
1.5 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first
1.6 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-165 (stainless) or 1814-166 (gold) mounting kit. Flush mounting kits ar
1.7 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount un
1.8 Wall Mount Units Wall mount units are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with f
1.9 Memory Chip Installation The telephone entry system is shipped with the memory chips already installed in the unit. However, if you need to chan
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1.10 Postal Lock Installation At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they c
SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations
2.1 Wiring Guidelines Do not run high voltage (115 V) power lines and communication lines in the same conduit. These should be in separate conduits
2.2 Terminal Descriptions MAIN DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Li
2.3 Wiring Detail 2.3.1 Controller Only C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04 51833, 1834, 1835, 1837, 1838 C
2.3.2 Controller & Expansion Boards 1-8 C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04 51833, 1835, 1837, 1838
2.3.3 Controller & Expansion Boards 1-16 Main Terminal1833, 1835, 1837, 1838 CONTROLLERNOTES: Controller main terminals 15-16-17 = SYSTEM RELAY 1
2.4 RS-232 Cable Connection P/N 1818-0401569123456REDBLACKWHITEBROWNGREENSHIELDDOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.Detail Wiring - 30 S
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SECTION 3 – PROGRAMMING IMPORTANT! Many of the advanced features available with this telephone entry system cannot be programmed from the system key
Use this manual with the following models only. 1833, 1834, 1835 and 1837 Telephone Entry Systems, REV C or Higher. DoorKing, Inc. reserves the righ
3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with s
3.2 Programming with a PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows softwa
3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 or 1820 Telephon
3.2.7 Switch Input Function The following programming sequence sets the switch input (terminals 4 and 6) to either activate a relay(s) or call the ph
3.3 General Programming Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time
3.3.3 Tone Open Numbers These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a four-digit number (see chart
3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format. Ge
3.4 Programming Letters, Numbers and Messages These programming steps apply only to the 1834, 1835 and 1837 systems. The keypad on these systems hav
3.4.2 Programming the User Message – 1834, 1835 Systems The user message, followed by the instruction message, scrolls across the screen from right t
3.4.3 Programming the Instruction Message – 1834, 1835 Systems The instruction message scrolls across the screen from right to left when the system i
TABLE OF CONTENTS Preface Important Notices...
3.4.4 Programming the User Message – 1837 Systems The user message is displayed on the top four lines of the 1837 display. This message can be a max
3.4.5 Programming the Instruction Message – 1837 Systems The instruction message is displayed on the bottom four lines of the 1837 display. This mes
3.5 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommende
3.5.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more residen
3.5.3 Programming Area Codes Up to 10 (REV D and lower boards) or 255 (REV E and higher boards) different area codes can be programmed depending on ho
3.5.5 Programming Names (1834, 1835, 1837 Systems Only) In this section, names will be programmed into the system. Names are referenced to a phone n
3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press *24 and enter the four-d
3.5.11 Touch Tone Dialing Pause During touch-tone dialing, the system (by default) places a 2 second pause after dialing a line access code (9 in a P
3.6 Programming Device Codes (1833, 1835, 1837 Only) Device codes must be five (5) digits in length and are typically card and transmitter codes. Ea
3.7 Programming Four Digit Entry Codes Four digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not co
3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers ...
3.8 Anti-pass Back (1833, 1835, 1837 with APB Chip Set Only) The programming steps below will allow you to set up and program some basic functions fo
SECTION 4 – ADJUSTMENTS DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1830 Series Board AdjustmentsRev.Title:3/03AM1835-065-61231413121110987654
4.1 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other to affect the audio performan
4.4 Back-light Cutoff 1. This is a factory set adjustment and should not be adjusted in the field. 4.5 Master Code Switch 1. The master code swi
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SECTION 5 – OPERATING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the usage of the system and how
5.2 Resident Instructions Resident control of the door or gate that the telephone entry system controls is limited to opening the door or gate in resp
5.3 System Administrator The administrator can perform the following operations from a remote location using a touch tone telephone. You must know th
5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "ho
5.4 Miscellaneous Operating Instructions 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4
Section 6 – Maintenance and Trouble Shooting 6.1 Trouble Shooting ...
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SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should
SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing buttons.
SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Re-program the entry code ranges (3.7.3). Entry
6.1.2 Weigand Test (1835, 1837 Systems Only) This programming sequence will allow you to view the weigand data on the display as it is received by th
6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control boar
6.2 Accessories Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style uni
6.3 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the
Page 68 1835-065-R-10-11 AREA CODE POINTERS PAGE 1 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Ar
1835-065-R-10-11 Page 69 AREA CODE POINTERS PAGE 2 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area
IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Par
Page 70 1835-065-R-10-11 Make additional copies of this table as needed. NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER
Resident Instruction Sheet 1835-065-R-10-11 Page 71 Yourbuilding/communityhasbeenequippedwithaDoorKingTelephone Entry System that w
GENERAL INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions,
FEATURES • Can provide service for up to 3000 residents. • Can store up to 8000 card, transmitter or digital PIN codes (not applicable to 1834). •
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