Controlled-products-systems-group 1834-080 User Manual

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Owner’s Manual
1833, 1834, 1835, 1837
PC Programmable Telephone Entry and Access Control Systems
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
www.doorking.com
P/N 1835-065 REV R, 10/11
Copyright 2003 DoorKing, Inc. All rights reserved.
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Summary of Contents

Page 1 - Owner’s Manual

Owner’s Manual 1833, 1834, 1835, 1837 PC Programmable Telephone Entry and Access Control Systems DoorKing, Inc.120 Glasgow AvenueInglewood, Cali

Page 2 - 2 1835-065-R-10-11

Page 10 1835-065-R-10-11

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SECTION 1 - INSTALLATION Order your telephone line at least two weeks prior to the planned installation date. This will assure that a phone line is

Page 4 - TABLE OF CONTENTS

1.2 Surface Mount Units Surface mount units can be mounted directly to a wall or pilaster, or can be post mounted using a DoorKing Architectural Style

Page 5 - Section 4 – Adjustments

1.3 Surface Mount Units with Recess Box Surface mount units can be semi-flush mounted into a wall or pilaster by using the optional recess-mounting b

Page 6 - 6 1835-065-R-10-11

1.4 Flush Mount Units Flush mount units are installed into a wall with flush mount kits 1814-165 (stainless) or 1814-166 (gold). Flush mount kits are

Page 7 - IMPORTANT NOTICE

1.5 Flush Mount Rough-in Box The flush mount installation kit has two parts; the rough-in box and the trim ring. The rough-in box is installed first

Page 8 - GENERAL INFORMATION

1.6 Flush Mount Trim Ring Flush mount units can be mounted by using the 1814-165 (stainless) or 1814-166 (gold) mounting kit. Flush mounting kits ar

Page 9 - FEATURES

1.7 Flush Mount Surface Mounting Kit Flush mount units can be surface mounted by using the optional 1814-152 surface mount trim ring. Flush mount un

Page 10 - 10 1835-065-R-10-11

1.8 Wall Mount Units Wall mount units are designed to be mounted directly onto a wall without the need of cutting a large hole as is necessary with f

Page 11 - SECTION 1 - INSTALLATION

1.9 Memory Chip Installation The telephone entry system is shipped with the memory chips already installed in the unit. However, if you need to chan

Page 12 - 1.2 Surface Mount Units

Page 2 1835-065-R-10-11

Page 13 - 1835-065-R-10-11 Page 13

1.10 Postal Lock Installation At some locations, such as gated communities, it will be necessary to provide access to the mail carrier so that they c

Page 14 - 1.4 Flush Mount Units

SECTION 2 – WIRING Prior to installing wiring to the telephone entry system, we suggest that you become familiar with the instructions, illustrations

Page 15 - 1835-065-R-10-11 Page 15

2.1 Wiring Guidelines Do not run high voltage (115 V) power lines and communication lines in the same conduit. These should be in separate conduits

Page 16 - 1.6 Flush Mount Trim Ring

2.2 Terminal Descriptions MAIN DESCRIPTION 1 Phone Line Connection – 800 ft. maximum with 24 AWG wire; 1600 ft. maximum with 22 AWG wire. 2 Phone Li

Page 17 - 1835-065-R-10-11 Page 17

2.3 Wiring Detail 2.3.1 Controller Only C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04 51833, 1834, 1835, 1837, 1838 C

Page 18 - 1.8 Wall Mount Units

2.3.2 Controller & Expansion Boards 1-8 C.O.PHNElevatorControlRS 232ConnectionAuxiliary TerminalsMain TerminalRelay 04 51833, 1835, 1837, 1838

Page 19 - 1835-065-R-10-11 Page 19

2.3.3 Controller & Expansion Boards 1-16 Main Terminal1833, 1835, 1837, 1838 CONTROLLERNOTES: Controller main terminals 15-16-17 = SYSTEM RELAY 1

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2.4 RS-232 Cable Connection P/N 1818-0401569123456REDBLACKWHITEBROWNGREENSHIELDDOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.Detail Wiring - 30 S

Page 21 - SECTION 2 – WIRING

Page 28 1835-065-R-10-11

Page 22 - 2.1 Wiring Guidelines

SECTION 3 – PROGRAMMING IMPORTANT! Many of the advanced features available with this telephone entry system cannot be programmed from the system key

Page 23 - 2.2 Terminal Descriptions

Use this manual with the following models only. 1833, 1834, 1835 and 1837 Telephone Entry Systems, REV C or Higher. DoorKing, Inc. reserves the righ

Page 24 - 2.3.1 Controller Only

3.1.2 Programming from the Keypad Follow the programming instructions as described in each section of this manual. The system will prompt you with s

Page 25 - 1835-065-R-10-11 Page 25

3.2 Programming with a PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows softwa

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3.2.3 Programming for Call-up Operation This feature is only used when the telephone entry system is interfaced with a DoorKing 1816 or 1820 Telephon

Page 27 - 1835-065-R-10-11 Page 27

3.2.7 Switch Input Function The following programming sequence sets the switch input (terminals 4 and 6) to either activate a relay(s) or call the ph

Page 28 - 28 1835-065-R-10-11

3.3 General Programming Proceed with the programming steps on the following pages only if PC programming will not be used. 3.3.1 Relay Strike Time

Page 29 - SECTION 3 – PROGRAMMING

3.3.3 Tone Open Numbers These steps will program the tone open numbers for relays 0, 1 and 2. You will need to enter a four-digit number (see chart

Page 30 - Page 30 1835-065-R-10-11

3.3.5 Touch-tone / Rotary-dial This programming sequence will set the telephone entry system to dial out in either a touch-tone or rotary format. Ge

Page 31 - 3.2 Programming with a PC

3.4 Programming Letters, Numbers and Messages These programming steps apply only to the 1834, 1835 and 1837 systems. The keypad on these systems hav

Page 32 - 32 1835-065-R-10-11

3.4.2 Programming the User Message – 1834, 1835 Systems The user message, followed by the instruction message, scrolls across the screen from right t

Page 33 - 1835-065-R-10-11 Page 33

3.4.3 Programming the Instruction Message – 1834, 1835 Systems The instruction message scrolls across the screen from right to left when the system i

Page 34 - 3.3 General Programming

TABLE OF CONTENTS Preface Important Notices...

Page 35 - DIGIT FUNCTION

3.4.4 Programming the User Message – 1837 Systems The user message is displayed on the top four lines of the 1837 display. This message can be a max

Page 36 - 36 1835-065-R-10-11

3.4.5 Programming the Instruction Message – 1837 Systems The instruction message is displayed on the bottom four lines of the 1837 display. This mes

Page 37

3.5 Programming Phone Numbers and Names Before beginning manual programming of this telephone entry system from the keypad, it is strongly recommende

Page 38 - 38 1835-065-R-10-11

3.5.1 Programming the Directory Code Length This programming sequence sets the directory code length to 1 - 2 - 3 or 4 digits. If 11 or more residen

Page 39

3.5.3 Programming Area Codes Up to 10 (REV D and lower boards) or 255 (REV E and higher boards) different area codes can be programmed depending on ho

Page 40 - 40 1835-065-R-10-11

3.5.5 Programming Names (1834, 1835, 1837 Systems Only) In this section, names will be programmed into the system. Names are referenced to a phone n

Page 41

3.5.8 Delete Area Codes This program sequence deletes area code numbers that have been programmed into the system. 1. Press *24 and enter the four-d

Page 42 - 42 1835-065-R-10-11

3.5.11 Touch Tone Dialing Pause During touch-tone dialing, the system (by default) places a 2 second pause after dialing a line access code (9 in a P

Page 43 - 1835-065-R-10-11 Page 43

3.6 Programming Device Codes (1833, 1835, 1837 Only) Device codes must be five (5) digits in length and are typically card and transmitter codes. Ea

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3.7 Programming Four Digit Entry Codes Four digit entry codes are entered on the system keypad preceded by # to allow the resident access. Do not co

Page 45 - 1835-065-R-10-11 Page 45

3.4 Programming Letters, Numbers and Messages 3.4.1 Programming Letters and Numbers ...

Page 46 - 46 1835-065-R-10-11

3.8 Anti-pass Back (1833, 1835, 1837 with APB Chip Set Only) The programming steps below will allow you to set up and program some basic functions fo

Page 47 - 1835-065-R-10-11 Page 47

SECTION 4 – ADJUSTMENTS DOORKING, INC., INGLEWOOD, CA 90301Date: Dwg. No.1830 Series Board AdjustmentsRev.Title:3/03AM1835-065-61231413121110987654

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4.1 Speaker Volume, Microphone and Feedback Speaker volume, microphone volume and feedback all interact with each other to affect the audio performan

Page 49 - 1835-065-R-10-11 Page 49

4.4 Back-light Cutoff 1. This is a factory set adjustment and should not be adjusted in the field. 4.5 Master Code Switch 1. The master code swi

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Page 54 1835-065-R-10-11

Page 51 - SECTION 4 – ADJUSTMENTS

SECTION 5 – OPERATING INSTRUCTIONS 5.1 Guest Instructions Instructions on the telephone entry systems guide guest on the usage of the system and how

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5.2 Resident Instructions Resident control of the door or gate that the telephone entry system controls is limited to opening the door or gate in resp

Page 53 - 1835-065-R-10-11 Page 53

5.3 System Administrator The administrator can perform the following operations from a remote location using a touch tone telephone. You must know th

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5.3.3 Relay Check The telephone entry system can be called and a check can be made to determine if any of the relays in the system are in a "ho

Page 55 - 5.1 Guest Instructions

5.4 Miscellaneous Operating Instructions 5.4.1 Talk Time The talk time for directory codes 0, 00, 000, 0000 and 1, 01, 001, 0001 is factory set to 4

Page 56 - 5.2 Resident Instructions

Section 6 – Maintenance and Trouble Shooting 6.1 Trouble Shooting ...

Page 57 - 5.3 System Administrator

Page 60 1835-065-R-10-11

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SECTION 6 – MAINTENANCE The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should

Page 59 - 1835-065-R-10-11 Page 59

SYMPTON POSSIBLE SOLUTION(S) Cannot get into programming mode. • Wrong master code entered. Start over. • Waiting too long between pushing buttons.

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SYMPTON POSSIBLE SOLUTION(S) Four-digit entry codes will not work. • Forgetting to press # first. • Re-program the entry code ranges (3.7.3). Entry

Page 61 - SECTION 6 – MAINTENANCE

6.1.2 Weigand Test (1835, 1837 Systems Only) This programming sequence will allow you to view the weigand data on the display as it is received by th

Page 62 - SYMPTON POSSIBLE SOLUTION(S)

6.1.4 Elevator Board / Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control boar

Page 63

6.2 Accessories Surface Trim Ring Use to recess a surface mount unit into a wall or column. P/N 1803-150. Flush Kit Use to install flush style uni

Page 64 - 64 1835-065-R-10-11

6.3 Log Tables Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the

Page 65 - 1835-065-R-10-11 Page 65

Page 68 1835-065-R-10-11 AREA CODE POINTERS PAGE 1 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Ar

Page 66 - 6.2 Accessories

1835-065-R-10-11 Page 69 AREA CODE POINTERS PAGE 2 (System set to 255 area codes) Pointer Area Code Pointer Area Code Pointer Area Code Pointer Area

Page 67 - 6.3 Log Tables

IMPORTANT NOTICE FCC - UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Par

Page 68 - Page 68 1835-065-R-10-11

Page 70 1835-065-R-10-11 Make additional copies of this table as needed. NAME AAC PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER

Page 69 - 1835-065-R-10-11 Page 69

Resident Instruction Sheet 1835-065-R-10-11 Page 71 Yourbuilding/communityhasbeenequippedwithaDoorKingTelephone Entry System that w

Page 70 - Page 70 1835-065-R-10-11

GENERAL INFORMATION • Prior to beginning the installation of the telephone entry system, we suggest that you become familiar with the instructions,

Page 71 - Resident Instruction Sheet

FEATURES • Can provide service for up to 3000 residents. • Can store up to 8000 card, transmitter or digital PIN codes (not applicable to 1834). •

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