Controlled-products-systems-group 1812-087 User Manual Page 35

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SECTION 4 – OPERATING INSTRUCTIONS
4.1 Calling the Resident
To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL
button located on the faceplate. Once the guest has been identified by voice communication, the
resident may grant them access by pressing the appropriate tone open number, or they may deny
access by simply hanging up.
1. To grant access to a guest, press the programmed tone open number. (The factory
setting for the tone open number is 9, however this can be programmed to any number
desired. See section 2.3.2 to program tone open numbers.) The 1812 will respond with a
confirming tone and will open the door or gate.
2. To deny access, hang up the telephone.
Prior to ringing the resident’s phones, the 1812 will perform several logic steps to check the status of
the Do Not Disturb (DND) and Call Forwarding features. If the DND feature is turned on, the DND
time zone will be checked. If the time is within the DND time zone boundary, the system will not ring
the resident’s phones and will not call forward, even if the call forward feature is turned on. If the DND
feature is turned on but the time is outside the DND time zone, the system will then check the call
forwarding function. If the DND feature is turned off, the system will check the call forwarding function.
If the call forwarding feature is turned on, the 1812 will automatically dial out the preprogrammed call
forwarding number when the guest pushes the Push To Call button regardless if the call forwarding
time zone is turned on or off. If the call forwarding feature is turned off, the system will then check the
call forwarding time zone. If the call forwarding time zone is turned on and the time is within the call
forwarding time zone boundaries, the system will dial the preprogrammed call forwarding number. If
the call forwarding time zone is turned on and the time is outside the call forwarding time zone
boundaries, the system will ring the resident’s phones. If the call forwarding time zone is turned off,
the system will ring the resident’s phones.
4.2 Call Waiting
When the resident is on their telephone and a guest pushes the Push To Call push button, the 1812
will sound a short tone in the resident’s handset. This indicates to the resident that a guest is at their
door or gate.
1. To place the outside call on HOLD, press #. This will connect the resident’s telephone
with the 1812.
2. To grant the guest access, press the programmed tone open number. The 1812 will
respond with a confirming tone, open the door or gate, and will reconnect the resident’s
phone with their outside call.
3. To deny the guest access, press #. The 1812 will disconnect from the resident’s phone
and reconnect it to the outside call.
The same process can be used when the resident is talking to a guest at the 1812 and an outside call
comes in. The resident can place the 1812 on hold and switch to the outside call.
1812-065-M-3-07 Page 35
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